Artificial intelligence (AI) is transforming customer service by automating routine tasks, personalizing interactions, and providing real-time support to customers. AI-powered chatbots and virtual assistants are commonly used on websites and in mobile apps to answer questions, resolve issues, and guide users through complex processes, all without human intervention.
AI-driven systems can also analyze customer data to predict needs, improve response times, and offer personalized recommendations. As AI technology continues to advance, it is expected to play an even greater role in customer service, providing businesses with tools to improve efficiency, reduce costs, and enhance the overall customer experience.